• Handles customer enquiries and complaints
• Informs and educates customers about Cellcard offers
• Promotes and sells Cellcard products
• Performs other tasks as assigned by management

Job Requirements

• University or fresh graduate students
• Experienced in Call Center, Sales or Marketing is a plus
• Chinese and English proficiency
• Computer literacy

• The Human Resources Department CamGSM Co., Ltd. No. 33 Preah Sihanouk Blvd., Phnom Penh
• Tel:  017 333 589 | 077 906 555 | 077 907 555
• Email:  careers@cellcard.com.kh

Close Date: 31/10/2020

The post Contact Center Officer (Chinese Speaking) appeared first on KB Cambodia.

Key Responsibilities

• Handles customer enquiries and complaints
• Informs and educates customers about Cellcard offers
• Promotes and sells Cellcard products
• Performs other tasks as assigned by management

Job Requirements

• University or fresh graduate students
• Experienced in Call Center, Sales or Marketing is a plus
• Chinese and English proficiency
• Computer literacy

• The Human Resources Department CamGSM Co., Ltd. No. 33 Preah Sihanouk Blvd., Phnom Penh
• Tel:  Tel. No. (855-12) 800 800 | 017 333 589 | 077 906 555 | 077 907 555
• Email:  careers@cellcard.com.kh

Close Date: 31/05/2020

The post Contact Center Officer (Chinese Speaking) appeared first on KB Cambodia.

Key Responsibilities

• Check card amendment request form (Credit Limit Adjustment, Block Card and Release Card, etc.)
• Process Active/Suspend/Revoke/Close Card follow customer call request
• Monitor card activities and authorization (ATM & VISA card)
• Follow up reject transaction, suspicious and high risk relevant transaction (MOTO/ Ecommerce/Recurring Payment)
• Support Cardholder troubleshooting
• Prompt response to internal and external customers’ enquiries over the phone.
• Solve customer complaint and problem or refer them to appropriate department for solution.
• Do/Telephone marketing relate to Deposit and Loan Product

Minimum Requirements:

• University degree in Finance and Banking or equivalent professional qualifications
• Fresh graduated or work experience in related field with financial institutes (Priority)
• Creative, dynamic, flexible, self-direct and self-motivated team player
• Excellent communication & interpersonal skills
• Good command of English, other foreign languages (Chinese or Korean) is a plus
• Computer literacy

How to Apply

Note: Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address.
Phone : 023 999 508 , E-mail : hr@ppcb.com.kh
Only short-listed candidates will be called for an interview.

Closing Date: June 7, 2020

Apply Here

The post Call Center Officer appeared first on KB Cambodia.