– Be customer service orientation – helping or serving others and be able going the extra miles.

– Promote the Bank’s products and services among target customers.

– Build and maintain relationship with new and existing customers.

– Ensure compliance, quality, and accuracy. 

– Be active information seeker and have an internal desire to know more things, people and issues. 

– Work cooperatively within teams/workgroups. 

– Attend the Bank’s training program and continue self-development.

– Other duties as assigned by managements. 

Job Requirements:

– Be in the final year of bachelor’s degree or fresh graduate from university with any fields
– Be Creative, Flexible, fast learning, and good at problem-solving
– Have a good command in spoken and written English
– Be able to use Microsoft Office
– No experience required

More information:

Recruiter: Mr. Vannaroth CHAN, +855 67 222 074 
Address: #137, Mao Tse Tung Blvd. Khan Chamkamorn, Phnom Penh, Cambodia
Website:www.chipmongbank.com

The Only shortlisted candidate will be contacted.

Apply now: https://careers.chipmong.com/chip-mong-bank/job/Phnom-Penh-Young-Bankers-Program/630596801/?locale=en_GB

The post Young Bankers Program appeared first on KB Cambodia.

• Handle the customer question, complaints and billing with the highest degree of courtesy and professionalism.
• Offers alternative solutions where appropriate with the objective of retaining customer’s benefits.
• Handle work transactions in connection with activation of new customer accounts in BS2 system.
• Answers customer requests or inquiries concerning services, billing, claims, and reports problem areas.
• Responsible for improving customer retention through programs and service provided to the Customer.
• Make recommendations according to customer’s needs on features, accessories, and upgrades service plan.
• Respond to customers in a polite and courteous manner, especially in stressful situations.

Job Requirements:

• At least 1 years working experienced with related field.
• Language proficiency in English, Chinese speaking ability is an advantage,
• Good computer knowledge – MS Office.
• Experience with ISP/telecom/IT market is advantaged.
• Strong customer focus with experience with superior negotiation skills and billing skills.

How to Apply:For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: pot.nimol@ezecomcorp.com
• Tel: 078 295 281 / 099 555 007
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

The post Customer Service appeared first on KB Cambodia.

Main Duties

• Customer acquisition for VIP deposit product. Assign sales meeting through the introduction of VIP banking products, manage existing customer portfolio, new FUM growth, and new customer
• Leverage existing customer relationship to maximize cross-selling product
• Ensure that the highest quality of service is offered in the VIP premises at all times.
• Leverage portfolio profit by retaining profitable business and influencing pricing, customer behavior, cross-sell
• Effective handling of customer issues and complaints
• Ensure you and your team are aware of and compliant with FTB’s policies and procedures at all times. Maintain accurate records.
• Identify potential risks and put appropriate mitigation plans in place.
• Prevent and/or minimize frauds, forgeries, and losses.
• Conduct spot compliance and security audits to ensure staff operates above minimum service standards.
• Champion the implementation and sustainability of the VIP Service Proposition.

Job Requirements

• Bachelor’s Degree in banking or related field.
• Three years’ experience with demonstrated superior performance in managing a team of customer service specialists.
• Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector.
• Extensive supporting business development planning, documentation, and implementation.
• Demonstrated high level interpersonal and communication skills.
• Thorough knowledge of bank procedures, products, and services.
• Demonstrated staff management experience.
• Good planning, problem-solving & organizing skills.
• A strong desire to work in a team and deal with the challenge
• Computer literacy and English language proficiency

Download Job Announcement

Senior VIP Banking Officer

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website: https://ftbbank.com/careers

Contact

Head Office Branch

HR Department

The post Senior VIP Banking Officer appeared first on KB Cambodia.

• Translate documents received from external sources from Khmer into English and vice versa

• Conduct legal research, develop legal studies and keep being informed on legal matters and important trends which have an impact on the operations of the bank

• Complete the legal administrative tasks related to the above responsibilities

• Assist senior team member in drafting and reviewing legal documents and agreements

• Conduct other tasks as needed

Required Education & Experience :

• Bachelor Degree in law from Universities recognized for law skills
• Fluent in English, undergraduate or fresh graduated from University is welcome
• Very good command of English; French is a plus
• Computer literacy

Required Competencies:

• Discretion, integrity and rigor
• Effective communication
• Autonomous, self-starter and pro-active
• Quick learner

How to apply:
Interested candidates is welcomed to send your last updated resume, a copy of Cambodian ID card
and a recent passport size (4×6) photograph to the following: BRED Bank (Cambodia) Plc. No. 30, Preah
Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Or email us at
hr@bredcambodia.com

Deadline:
26-November-20 For additional information, please visit: www.bredcambodia.com
(All applications will be treated in strict confidentiality)

The post LEGAL OFFICER appeared first on KB Cambodia.

• Sell and promote Doorstep Services to customers and prospects in assigned operating area in order to achieve the annual sales target;
• Perform daily deposits, withdrawals and other financial/payment services at customers’ places to ensure that customer service enriched;
• Sell and promote Amret’s products and its brand name to targeted communities and potential customers on deposit products and other financial services in assigned operating areas in order to achieve the annual sale target;
• Provide good customer services based on good communication and ethical behavior.
• Build and maintain good relationships with prospects, customers and local authorities to ensure that customer satisfaction is enriched;
• Collect customer feedbacks and competitor information in order to provide constructive comments for the direct supervisor to improve sales success and solve problems for customers;
• Participate to provide constructive feedbacks or comments to improve sales support tools, sales guide, and sales tactic to supervisor and respective parties for improving or finding solutions

Job Requirements

• Associate degree or equivalent qualification in banking, finance, marketing or related field;
• Non-experienced and experienced are encourage to apply;
• Good verbal and written communication in both Khmer and English;
• High commitment and able to work under pressure.

Apply for this job

The post Mobile Savings Officer appeared first on KB Cambodia.

• Student Make ID Card
• Student Forget ID card:
  1. Issue permission form if students forget their ID card.
• Student Tardiness:
  1. Issue late permission form for students.
  2. Key in late permission form into Aii Student Affairs System.
  3. Counsel students if students are late for 3 times.
  4. Contact parents and discuss with parents to improve students.
  5. Counsel students if students are still late for 5 times.
  6. Arrange an appointment with parents if students are late for 5 times.
• Student Absence:
  1. Issue absence form for students.
  2. Key in absence form into Aii Student Affairs System.
  3. Confirm with parents if students wish to be absent for 3 days or more.
• Leaving Early:
  1. Issue permission form if students leave school early.
  2. Key in permission form for leaving early.
  3. Contact driver if students take school bus.
• Change time to study:
  1. Issue permission form if students change their study time.
  2. Key in permission form into Aii Student Affairs System if students change their study time.

• Change room or level:
  1. Key in permission form into Aii Student Affairs System if students change their room or level. (Only HTs and Assistant Director for SAO can issue the permission.)
• Misconduct Students:
  1. Counsel students for any unacceptable misconduct.
  2. Inform parents for misconduct.
  3. Issue Student Agreement for misconduct students.
  4. Key in misconduct form into Aii Student Affairs System.
• School Bus:
  1. Inform new students about their bus numbers. (only the first week)
  2. Inform kid students about their bus numbers in case their bus is changed. (only the first week)
  3. Contact parents if there is something change with the bus service.
  4. Contact parents if student miss or avoid taking bus home.
  5. Counsel students if they intentionally avoid taking bus home.
  6. Issue Student Agreement if student miss or avoid taking school bus home.

• Report cards:
  1. Keep final report cards for students from secretary.
  2. Deliver final report cards when students come to get them.
  3. Transfer the rest of the final report card to Admin.
• Club registration:
  1. Keep all student club membership application.
  2. Contact student club president if there is a new member.
• Contest registration:
  1. Give details information about up-coming contest.
  2. Make a name list for up-coming contest.
  3. Key in student name list into Aii Student Affairs System.
• Study Suspension:
  1. Key in suspension form into Aii Student Affairs System. (Only HTs can issue and approve.)
• Parking Ticket:
  1. Issue official document if students or staff lost their motorcycle parking tickets.
  2. Keep all documents for one day then give back to owners.
• First Aid:
  1. Provide first aid to students in case they get minor injuries.
  2. Inform parents about the case.
• Sick Students:
  1. Inform parents and ask for their approval to take students to Mengly J. Quach Student Health Center.
  2. Take students to Mengly J. Quach Student Health Center.
  3. Inform parents about students’ health and prescription from the doctor.
• Suggestion/Complaint:
  1. Receive complaint or any suggestion.
  2. Refer complaint or suggestion to relative departments.
  3. Inform the parents about the case in case in need.
• Lost and Found:
  1. Keep Lost and Found record.
  2. Keep lost things.
  3. Return lost things to owners.
  4. Issue Appreciation Letters to finders.
  5. Prepare Termly Report.
• Guests and Visitors:
  1. Record guests and visitors for all department.
  2. Contact persons or related departments about visitors or guests.
  3. Send Guest and Visitor Report every month to Information Office.
• Fail to punch cards:
  1. Keep Fail to Punch List.
  2. Key in Fail to Punch List.
• Lobby Monitoring:
  1. Monitor the lobby during the break.
• Term Report:
  1. Send term report to Head of Student Affairs.
• Student Opinion Survey:
  1. Help Admin to key in Student Opinion Survey.
• PTA:
  1. Can be a counselor in PTA.

Job Requirements

• Bachelor or Master Degree
• Experienced on Student Affairs Office many years.
• Knowledge and morality as student’s counsellor.
• Able to use Ms Word, excel, PowerPoint, Email and Social media.
• Interested in Education field.
• Leadership manner.
• Facilitation and Problem solving Skills.
• Able to speak and write Khmer and English very well.
• Creative and Initiative.
• Social activity participation and short courses.
• Able to analyze students ‘situation with planning, performance, follow up and evaluation.
• Good communication and high accountability with work.

The post Student Affairs Officer appeared first on KB Cambodia.

• Assurance to provide good customer services
• Assurance for accurate collection
• Assurance for collection reporting deadline
• Close collection report on a daily basis and reconcile the actual cash vs. system
• Deposit cash collection to the bank
• Update field trip information and send out to respective department
• Prepare term report and submit to income supervisor
• Collect bank statement
• Prepare study tour report and sport to send out to academic.
• Resolve customer complaints, guide them and provide relevant information
• Ensure all the works are properly implemented according to company’ policy and procedure
• Other tasks assign by Income Supervisor

Job Requirements

• Bachelor Degree in Degree in Banking and Finance, Accounting or Business
• Min 1 years of progressively responsible experience in Accounting field
• Being able to use various accounting software such as Sun System, Quickbook, Peachtree etc.
• Good command of spoken and written English.
• Flexibility and willing to learn and cope with pressure
• Honesty, excellent interpersonal skills
• Strong commitment to duties and having an internal focus of control.

*How to apply: Please send your cover letter, CV and 4×6 current photo in person to us at hr@mjqeducation.edu.kh only short-list candidates will be notified.

* Please always put your email subject as “Application for…………. (Position you applied)’’ and rename your attached file in your full name, I e. CV_Name. Please put all your attached documents into one file only. Contact details

Contact Address: #11A, St. 402, Sangkat Tumnup Teuk, Khan Boeung Keng Kang, Phnom Penh.

website: www.mjqeducation.edu.kh

Tel: (855) 12 797 939 (Mon-Fri, 7:30am to 6:00pm)

The post Income Officer appeared first on KB Cambodia.

• Job Responsibilities
• Develop material and user Instruction of each channels (Agent, ATM, OTC, Merchant, MB/IB)
• Support end users on AMK digital banking system
• Unit/ticket testing within team
• Regression testing/UAT on AMK digital banking system
• Raise ticket, follow up and update in Helpdesk (follow internal SLA)
• Work with relevant department/vendor to find out solution for user
• Performs troubleshooting as required, leads problem-solving efforts by involving vendors and other support users
• Strengthen support quality and flexible time rotation
• Provide training and refreshment to master trainer
• Back up Tasks within team
• Any task as assign by supervisor
• Ensure compliance as well as internal and external audit

Benefits

• Competitive salary package to the employees
• Khmer new year bonus
• Phchum Ben bonus
• Retention bonus
• Retirement bonus
• Incentive
• Pension fund
• 100% medical insurance for employee’s spouse and children for local treatment
• Overseas treatment

• Accident insurance 24/7days
• Education loan with only 2% interest rate per year
• Housing loan with only 5% interest rate per year
• Maternity/Paternity Allowance
• Annual leave based on Cambodia labour law
• Capacity development and opportunity to promote per job requirement
• Seniority payment
• Working condition in accordance to the Cambodian Labor Law

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head
Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh,
Cambodia or E-mail: job@amkcambodia.com
Attachments:
 A copy of obtained certificates or confirm letter by the University
 A copy of national identification, family book, and certificate of birth
For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website:
www.amkcambodia.com
AMK is an equal opportunity employment. Qualified women and persons with disabilities are encouraged to apply.

The post Digital Banking Support Officer appeared first on KB Cambodia.

• Process/initiate financial transactions in Perseus system.
• Prepare daily Biller reconciliation and settlement with corporate customers.
• Maintain a high level of efficiency to ensure compliance with WING’s financial processes.
• Manage branch liquidity and review branch reports
• Follow Service-level Agreement (SLA) in order to offer better service for internal and external clients.
• Perform other tasks assigned by Finance Support Supervisor

Job Requirements

• Degree in Accounting, Finance & Banking, or any related fields
• Understand about mobile banking operations
• Outstanding study records
• Understand about MS. Offices (Advance level in Excel)
• English proficiency
• Honest, reliable & willing to learn new things
• Very good at using Microsoft Excel.

Apply here: https://www.wingmoney.com/en/job/finance-support-officer/

The post Finance Support Officer appeared first on KB Cambodia.

• Kaoh Thum District Branch – Preaek Thmei Commune
• Koh Kong Branch
• Krong Bavet Branch
• Krong Poi Pet Branch
• Saensokh (AEON MALL) Branch
• Sihanouk Branch

Main duties and responsibilities

• Studying and practicing operating manual, procedure, detective and other guidelines relating to marketing affair
• Promoting and doing marketing contact in places to sale products and services of the bank
• Caring and creating relationship closely with potential customers
• Serving customer, providing information and solving problems with customers
• Doing other work-related tasks assigned by management

Qualifications

• At least high school diploma (Bacc II)
• Fluency in Chinese
• Any Cambodian who is majority
• Computer literacy (Microsoft Office)
• Good at inter-personal skill and customer service

Brief Information Click Here

The post Marketing Officer appeared first on KB Cambodia.