❖Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. 
❖Accommodates client disabilities by recommending devices and techniques. 
❖Maintains client confidence and protects operations by keeping information confidential. 
❖Contributes to team effort by accomplishing related results as needed. 
❖Provide support, including procedural documentation and relevant reports. 
❖Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. 
❖Rapidly establish a good working relationship with customers and other professionals, such as software developers 
❖Conduct electrical safety checks on computer equipment. 
❖Other tasks from manager

Requirement:  

❖At least 2 or 3-year experience. 
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution 
❖Problem solving skills and strong customer focus 
❖Good communication in Khmer and English

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• Day-to-day operation, administration and maintenance of BS/OS systems
• Provide front line support to users creating BSS tickets
• Resolve tier one BSS/ OSS application cases
• Coordinate with other IT and Technical teams on Tier 2 & 3 case resolution
• Support end user BSS/ OSS application training material development and delivery
• Provide end user training and execute business system information sharing and training sessions.
• Provide monthly case reporting to management.
• Support Network Operation Centre on 24/7standby basis to conduct system fault investigation, resolution and the necessary escalation
• Perform system tuning, health check, alarm check, and verification checks to ensure optimal system performance and continuous uptime
• Prepare and implement SOPs so as to ensure efficient fault management

Job Requirements and Qualifications:

• 1+ years of experience in a similar capacity. Experience in ISP/ Telco
• Diploma/ Certificate in computer science/ IT
• Knowledge in ISP related systems troubleshooting
• Maintains honest and open relationships with end users.
• Completes tasks effectively and efficiently, strives to complete tasks within users’ needs.
• Able to problem solve to resolve end users challenges and/or project requirements.
• Self-learner and starter, eager to learn new application features and functionalities.

How to Apply:For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: careers@ezecomcorp.com
• Tel: 099 555 007, 078 295 281
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

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Duties and Responsibilities:

• Prepare monthly collection plan for each individual collector or respective individual branches.  
• Prepare daily and monthly performance report of each individual collector or respective branches as standardize.  
• Prepare monthly performance incentive reports for management approval on time manner.    
• Prepare & manage the quarterly write off proposal process from respective branches till the end process.  
• Manage monitor & report on restructuring loan process once new booking and reclassification requirements following to the policy and Prakas.       
• Process and manage the waive request from respective branches in properly way.     
• Perform other tasks assigned by supervisor. 

Qualifications:

• Bachelor degree in the field of Management, Marketing, Finance & Banking, Economics and other related skill.
• Able to communicate and relationship in English.
• Able to use Microsoft office (Word, Excel, PowerPoint…)   
• Basic experience in managerial planning and reporting.  
• Basic analytical, organization and interpersonal skills.     
• Experience in working with high targets and tight deadlines. 
• Knowledge of relevant requirements such as credit & finance.

Remuneration:

• HKL provide the competitive salary based on knowledge, skill and experience. We offer the monthly salary plus Insurance Allowance (Health & Accidence), Annual Bonus, Annual salary increment, Incentive, Pchum Ben Bonus, 13rd Month Salary, Uniform Allowance, Provident Fund, Annual Leave, and other benefit as stated in HKL policy.
• Successful Candidate will be received the numerous training program and development in order to enhance his/her knowledge skill and competency to work effectively and having opportunities to development long-term career with HKL.

How to Apply:

• HKL Application Form is free provided. Thus, you can get it from Head Office (Phnom Penh) or all branches of Hattha Kaksekar Limited every working day or free download from our website: www.hkl.com.kh. 
• Interested candidate, please fill the HKL application form and submit with CV, Family Book, Population ID Card, Birth Certificate, Degree Certificate and other short course certificate or letter to HKL head office (Nº606, St.271, Sangkat Phsar Deum Tkouv, Khan Chamkamorn, Phnom Penh) or any HKL branch office nearest your current address or via email job@hkl.com.kh. 

Notice:

• The submitted document will not be returned.
• Reach us on: 069 222 800 / 086 354 354  

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Key Responsibilities

• Handles customer enquiries via LIVE Chat, Facebook, Cellcard App and Email
• Keeps customers informed about Cellcard’s products, services and promotions through touch points channels
• Performs other tasks as assigned by management

Job Requirements

• University student is highly encouraged
• Experienced in social digital admin is a plus
• English proficiency
• Computer literacy (Ms. Office)
• Be flexible, dynamic and team work

• The Human Resources Department CamGSM Co., Ltd. No. 33 Preah Sihanouk Blvd., Phnom Penh
• Tel:  Tel. No. (855-12) 800 800 | 017 333 589 | 077 906 555 | 077 907 555
• Email:  careers@cellcard.com.kh

Close Date: 31/05/2020

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This role is responsible in monitoring and maintenance computer systems and network. He also handles for installing and configuration of computer systems, diagnose hardware/software faults and solve technical and applications problems. Moreover, he also handles for checking and reconnecting ATM booth power and connectivity, monitoring and maintenance.

Location

• Banteay Meanchey Branch (1 Post).

Duties and Responsibilities

• Prepare and maintain IT operation, application and IT planning.
• Managing corporate IT infrastructure includes VPN connectivity, Router, Switch and LAN maintenance, virus protection, phone system, power management, and camera security.
• Perform minor repairs to hardware, software and equipment.
• Set up equipment for employee use, performing or ensuring proper installation to investigate and resolve problems and to provide technical assistance and support.
• Develop training materials and procedures, and/or train user in the proper use of hardware and software.
• ATM & POS terminal installation and maintenance.
• ATM cash loading.
• Provide POS terminal training.
• Support other POS & ATM related task as required by Terminal Team.

Skills and Specifications

• Bachelor degree in IT, networking or related fields.
• At least 2 years working experience in managing operation of IT operation, maintenance and database.
• Knowledge of Windows operation under CISCO, VB 6.0 or VB.NET, MS Access, MS SQL Server, Phone System.
• Have experienced with MFI or Bank would be advantage.
• Ability to understand banking procedures, regulation and business.
• Good command of Khmer and English.
• Good communication and interpersonal skills.

How to apply

Interested and qualified applicants should submit only their updated covering letter and CV stating the position you apply for with current photo (4×6) via the Application form below.

Submit Application Form

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