Assistant, Self Service Terminal Verified

Location:
 Head Office (01 Position)

Responsibilities
 Install and maintain ATM machines, POS terminals infrastructure throughout the nationwide
branches
 Ensure the UPS/batteries for every ATM machines, POS terminals, NCC … etc. are in good
condition and capable supply power in case power issue happen
 Ensure the ATM machines, POS terminals, NCC …etc. work properly and able to record logs
and capture images effectively
 Develop practical procedures and guidelines on how to use and manage those stuffs for end
users at both HQ and branches
 Provide effective training to end users who are authorized to access those stuffs
 Install and configure Host Security Module (HSM) for ATM and card management system
 Arrange and enable new Terminal Master Key (TMK) generation for authorized staff to generate
new keys for new ATM and POS
 Arrange and enable HSM key generation for any related system that require key injection
 Provide a prompt and effective support to the end users
 Perform troubleshooting as required such as effort lead problem-solving often involving outside
vendors and other support personnel
 Ensure PCI compliance as well as internal and external audit

Qualifications
 Bachelor Degree in Information Technology, Information Security or related field
 Other qualification on terminal hardware installation and administration is a plus
 At least 1 year of experience related ATM, POS Terminal, HSM and NCC device and ATM
Operation
 Good English communication skills on both verbal and written
 Be proactive and good team work
 Customer service orientation and good communication skill

How to apply
 Interested candidates are encouraged to submit the updated CVs to [email protected]
 For more information, please contact us via 023/081 999 010 or go to www.sathapana.com.kh