Description
– Job tile: Call Center Officer
– Location: Phnom Penh ,HQ
– No. of hiring: 05 Positions
– Closing Date: 7th June, 2020
Key Responsibilities
- Check card amendment request form (Credit Limit Adjustment, Block Card and Release Card, etc.)
- Process Active/Suspend/Revoke/Close Card follow customer call request
- Monitor card activities and authorization (ATM & VISA card)
- Follow up reject transaction, suspicious and high risk relevant transaction (MOTO/ Ecommerce/Recurring Payment)
- Support Cardholder troubleshooting
- Prompt response to internal and external customers’ enquiries over the phone.
- Solve customer complaint and problem or refer them to appropriate department for solution.
- Do/Telephone marketing relate to Deposit and Loan Product
Minimum Requirements:
- University degree in Finance and Banking or equivalent professional qualifications
- Fresh graduated or work experience in related field with financial institutes (Priority)
- Creative, dynamic, flexible, self-direct and self-motivated team player
- Excellent communication & interpersonal skills
- Good command of English, other foreign languages (Chinese or Korean) is a plus
- Computer literacy
How to Apply
Note: Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address.
Phone : 023 999 508 , E-mail : [email protected]
Only short-listed candidates will be called for an interview.
Closing Date: June 7, 2020
Details
- Employer PPC Bank
- Closing Date June 7, 2020
- Job position Call Center Officer
- Contract type Full-time
- Location / Region Phnom Penh
- Listing categories Job / Finance & Banking / Call Center Officer
Required skills
- Banking
- Communication
- Foreign languages
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