Customer Solution Officer Verified

– Job tile: Customer Solution Officer
– Location: Phnom Penh, HQ
– No. of hiring: 03 Positions
– Closing Date: June 7, 2020

Key Responsibilities:

• To improve operation process of all online and offline channels
• To assist manager to manage all application forms and slips design
• To improve customer experience at all channels
• To analyze customer, transactions and channels
• To assist manager in planning and implementing operation competency
• To collate and analyze customer dissatisfaction level
• To improve customer loyalty management, customer relationship management and customer value management
• Other tasks assigned by manager

Minimum Requirements:

• Degree in Business, Banking and Finance or equivalent Professional qualifications
• At least 1 year of working experience in customer solution in MFI/Banking industry
• High proficiency spoken and written of English
• Creative, dynamic, flexible, self-direct and self-motivated team player
• Excellent communication & interpersonal skills
• Committed, hard-working, and honest individual
• Willing to work under pressure

How to Apply

Note: Interested candidates please send your CV (Not bigger than 1mb) with recent photo and named file as Mr. XXX’s CV to the following address.
Phone : 023 999 508 , E-mail : [email protected]
Only short-listed candidates will be called for an interview.

Closing Date: June 7, 2020

Apply Here