KB Cambodia
Description
| Responsibilities | : | Assist in creating a strong sales, service and operation culture, fostering an environment in which all branch employees and related partners excel and achieve business goalsSupport portfolio growth by coaching staff to effectively identify referral opportunities and perform sales/referral activities, and develop high performing staff in order to build bench strengthLeverage workforce planning tool to optimize staffing in branches to ensure effective lobby and line management to provide exceptional client service and comply with all legal and regulatory requirementsResolve escalated client complaints/issues promptly and effectivelyConduct “daily proof processes” to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and performance management on decisions and processes usedPartner with related departments in the execution of operational excellence and achievement of operational goalsPartner closely with Branch Manager to manage hiring, performance management and compensation of staff |
| Requirements | : | Bachelor’s degree in Marketing, Finance, Banking, Business Administration or equivalentMinimum 3 years of loan and operations experiences; experience in banking service is preferredKnowledge of bank in operating risk, compliance policies, and proceduresGood written and verbal communication skills in English; Chinese Mandarin is an advantageDemonstrated ability to lead, motivate, and influence othersEffective time managementAbility to exercise good judgmentAbility to prioritize multiple demandsStrong problem solving and negotiation skills |
| Deadline | : | 02/11/2020 |
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Details
- Starting date October 1, 2020
- Closing Date November 2, 2020
- Job position Manager
- Contract type Full-time
- Location / Region Phnom Penh
- Listing categories Job / Finance & Banking / Manager
Required skills
- Banking
- Communication
- Computer general
- Foreign languages
- Manager skills
Location
Contact
- E-mail [email protected]
- Website http://www.vattanacbank.com
- Phone 023 963 999.
- Person Human Resource & Training Department
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Address
Vattanac Bank
Level 2, Vattanac Capital
No. 66, Preah Monivong Blvd.
Phnom Penh, Cambodia
