Executive, Sales Diagnostics Verified

Are you interested in working for DKSH Group?

If so, please use our online application tool in the “Careers” section of the market where you seek employment. Please complete your submission and attach all relevant documentation, including CV, motivation letter, references and certificates.

Job Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Provide input to sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories
• Track self progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
• Report on the activities and products of the competitors
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales targets
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers

Job Requirements

• Up to two years’ experience in a similar role
• Degree or professional qualification in a Science or laboratory-related discipline 
• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned products/services/systems and strong selling skills
• Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

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