OPERATIONS MANAGER

VisionFund Cambodia is the only microfinance institution in Cambodia with an international network of 35 countries around the world with the social mission to improve the lives of children by offering small loans and other financial services to families. Our work empowers our clients to grow successful businesses which enable children to grow up with improved health and education. Working in partnership with World Vision, we are committed to long-term change which will unlock potential for future generations.

VisionFund is seeking 01 qualified candidate to fill the position of Operations Manager for responsible for overseeing and supervising sound implementation of Operational policies and procedures of regional and branch operations. S/he will provide leadership and day-to-day management of the regional and branch offices and ensure all credit activities are undertaken in line with MFI Operation policies. S/he will oversee and promote MFI activities by building sustainable, high quality loan portfolio, developing lending capacities, evaluating and recommending new procedures and policies, ensuring a smooth going on partnership and integration, and providing on-the-job training and seminars to MFI personnel, particularly for key branch staff. Moreover, relevant external business operations
environment progress are regularly observed, analyzed, and reported to her/his supervisor and management for information and necessary support action and/or future strategy formulation.

Duties and Responsibilities:
 Assist Director of Operations (DO) in preparing the institution business plan and formulating the operations Plan of Action (POA).
 Conduct field visits to assigned branches to oversee field operations and provide necessary support and improvement actions.
 Support the DO in setting performance targets for branches.
 Regularly observe relevant external factors that have impact on business operations for necessary proactive response and/or practical strategy development.
 Provide timely response to audit reports and monitor implementation of risk & quality assurance and audit findings in the branches.
 Ensure policies and procedures are applied consistently and uniformly across all branches.
 Monitor and analyze disbursement, collection, deposits and withdrawals plans.
 Ensure branches make profit and are sustainable for the long run.
 Coordinate with the Human Resources department to plan personnel capacity of the branches.
 Approve all loans on the credit committee of the branches above Regional Manager’s approval level and within his/her approval level.
 Set performance targets for branches,
 Manage and evaluate region/branch operating budgets, expenditures and accomplishment of objectives in the assigned region.

Requirement Competencies:
 Master Degree in economics, finance or business administration.
 Good managerial skills.
 Extensive experience in credit operations.
 Must be proficient in Microsoft applications (Word, Excel, Power Point).
 At least 2 years working experience in a middle management position (e.g. Branch Manager, Unit Manager) in one of the following: micro-enterprise lending organization, banking institution, a progressive corporate environment, or economic and business development institution.
 Must have clear understanding of microfinance industry and technology and at least 3 years’ experience in Microfinance industry.
 Communication and marketing skills.
 Effective written and oral communication.
 English language knowledge: read, write, and speak well.
 Financial management foundation knowledge.
 Analytical and problem solving skills.
 This position requires domestic travel 50% of time.

Benefits Package:
VisionFund offers candidates a competitive package based on education and experiences. We provide personal development through ongoing training and coaching, opportunity for career growth and empowerment plus a wide range of benefits package to our employees such as
Annual Merit Increment, 13th Month Salary, Annual Performance Team Bonus, Individual
Performance Bonus, Mid-Year Bonus, Severance Pay & Separation Reserved Fund, Staff Loan,
Health allowance and other support allowances, 24-hour Personal Accident Coverage, Health and Life Insurance and other staff care program such as Staff Service Award, Staff Annual
Retreat and Care Group.

CLOSING DATE:
10 October 2016 @ 5: 00 PM

VisionFund is committed to the principles of workplace diversity. Qualified
women and people with disabilities are encouraged to apply.
For detailed job description and application form, please visit:
http://visionfund.com.kh/careers
Interested? Submit your application form, CVs & Cover Letter by email to:
[email protected] or

VisionFund Cambodia address, People & Culture Department: Building# 398, Preah Monivong Blvd., Sangkat Boeng Keng Kang1, Khan Chamkarmon, Phnom Penh, Cambodia.
Tel: 089 333 767.