Senior IT Infrastructure Specialist, IT Intern Verified

Opportunity to be more than an employee.
Starbucks to enter Cambodia, its 16th market in the China/Asia Pacific region and currently brewing in many locations in Phnom Penh/ Siem Reap and Sihanoukville Cities. Starbucks values our employees as “Partners” and we as a team contribute to the great success and continual growth of our business.  Our mission is to inspire and nurture the human spirit – one cup, and one neighborhood at a time.

In Starbucks, we embrace diversity to create a place where each of our partners can be ourselves.  We always treat each other with respect and dignity. If you’re looking for another working experience with challenging role, you may find yourself a career in Starbucks. It’s not just a job; it’s our passion which inspire your life.

Openings for posting

Senior IT Infrastructure Specialist
Budget range: open to discuss
Date of join:

This job contributes to the Company success by assisting the IT Manager to maintain and enhance the company operation systems covering the office and all stores in Cambodia.  Models and acts in accordance with the group’s guiding principles.

Role and responsibility:
Responsibilities and essential job functions include but are not limited to the following:

• Setup data backup & restoration test planning to make sure for disaster recovery capability of IT system and ERP server farm.
• Setup preventive maintenance plan for IT system and ERP server farm.
• Preventive maintenance and administer on core IT system and ERP server farm, plus monitor ERP server health and performance.
• Perform monthly basis for ERP database re-index and provide recommendation on ERP server farm enhancement if needed.
• Implement, coordinate and support on new infrastructure enhancement project.
• Primary contact on infrastructure system for vendor and facilitate system enhancement/requirement with local/oversea vendor.
• Provide system support to core users/vendor on IT Infrastructure.
• Troubleshoot functionality on IT system with proper guideline and documentation record.
• Coordinate between business owner and vendor on infrastructure enhancement project.
• Facilitate on resource planning, scope of work defining and budgeting for infrastructure development milestone.
• Provide training on new deployment of using IT infrastructure system.
• Facilitate in end user policy revision on using IT infrastructure.
• Manage documentation on any changing of IT infrastructure in proper manner for each specific revised version.
• Prepare IT infrastructure diagram and maintain it with each specific updated version.

Requirement:

• Degree in Computer Science or equivalent.
• 5 yrs. hands-on experience in IT system and infrastructure management.
• Experience with SolarWinds monitoring system.
• Solid experience in windows server implementation and configuration.
• Capability and full experience in server administration.
• Ability to manage complex server farm environment with proper maintenance.
• Strong on virtualization system environment.
• Strong on backup solution system for IT infrastructure.
• Fairly experience with SQL server and database environment.
• Fairly understanding of IT system security.
• Able to work at night-time for ERP system maintenance occasions.

IT Intern Job Descriptions

• Installing and configuring computer hardware, software, system, network, printer & scanner
• Troubleshooting user issue
• maintenance and monitor computer network and system
• Understanding LAN, WAN, & WIFI Unify network
• Understanding remote desktop and remote support tool
• Basic understanding of switching/routing on Cisco device
• Knowledge of Windows 10 clients, Windows server 2012 and above
• Basic understanding of SQL server 2014 or above
• Good communication skill

We offer you a career with Starbucks, a great working environment, a rewarding package, systematic training programs and employee benefits.

HOW TO APPLY

Interest applicants please send your application and resume including your current and expected salary to the Partner (Human) Resources Department via email to [email protected]

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes.  Only short-listed candidates will be invited for interview. 

Contact Person: Partner (Human) Resources Department
Email: [email protected]
Website: www.starbucks.com.kh
Address: No. 7.06,7.07,7.08,7/F, #22 (Heng Asia – Than’s Corp building) St.Mao Tse Toung Sangkat Boeng Trobek, Khan Chamkarmon, Phnom Penh, Cambodia.