Senior Officer, CMS&Switching Administration and Technical Support Verified

Location:
 Head Office (01 Position)

Responsibilities
 Handle on the current switching system as well as the integrated system, Cambodia Shared
Switch (CSS) … etc.
 Setup, maintenance any required system environment SIT, UAT, PRE-PROD, etc.
 Ensure the system is updated as per the changes released by the card schemes
 Ensure the backup environment (DR) and the production environment (DC) having the same
configuration, setting, parameterizing and real-time synchronization
 Assist in switching over exercise between DC and DR at least twice a year
 Maintain and keep the Edit Package system as well as Visa Testing System (VTS) up-to-date
 Ensure the acquiring BIN table is up to date as per released by the card scheme companies like
Visa, MasterCard, Union Pay, JCB … etc.
 Conduct on Card Management System (CMS), ensure the users and roles are well managed
and performed user access review in every three months
 Ensure credit card statements are generated and sent to the card holders on time
 Manage system logs and keep in a safe location for internal/external purpose
 Assist in new card scheme projects implementation (MasterCard, Union Pay, JCB … etc.) and
any other third-party integration project
 Initiate new technology functionalities on top of the current existing functionalities on the ATM
machines and POS terminals to ensure that Sathapana bank is a leading technology bank
 Provide second-level support to the call center or the business team
 Perform troubleshooting as required such as efforts to lead problem-solving by involving outside
vendors and other support users
 Ensure PCI compliance as well as internal and external audit

Qualifications
 Bachelor/Master Degree in Information Technology, Information Security, Cyber security, and
qualification on project implementation is a plus
 At least 3 years of experience related to Card Management System and Switching System and
system projects implementation
 Knowledge and experience in database management, Ms. SQL server and Oracle
 Strong knowledge in programming languages, Vb.NET, Java, C#, PHP, etc.
 Good English communication skills on both verbal and written
 Be proactive and good team work and customer service orientation skill

How to apply
 Interested candidates are encouraged to submit the updated CVs to [email protected]
 For more information, please contact us via 023/081 999 010 or go to www.sathapana.com.kh