Senior VIP Banking Officer Verified

This role is responsible for cold calling, meeting assigned sales revenue targets through the introduction and proactive cross-selling of banking products. It is also required to meet assigned new customers targets, deposit growth, and lending referral.

Main Duties

• Customer acquisition for VIP deposit product. Assign sales meeting through the introduction of VIP banking products, manage existing customer portfolio, new FUM growth, and new customer
• Leverage existing customer relationship to maximize cross-selling product
• Ensure that the highest quality of service is offered in the VIP premises at all times.
• Leverage portfolio profit by retaining profitable business and influencing pricing, customer behavior, cross-sell
• Effective handling of customer issues and complaints
• Ensure you and your team are aware of and compliant with FTB’s policies and procedures at all times. Maintain accurate records.
• Identify potential risks and put appropriate mitigation plans in place.
• Prevent and/or minimize frauds, forgeries, and losses.
• Conduct spot compliance and security audits to ensure staff operates above minimum service standards.
• Champion the implementation and sustainability of the VIP Service Proposition.

Job Requirements

• Bachelor’s Degree in banking or related field.
• Three years’ experience with demonstrated superior performance in managing a team of customer service specialists.
• Sales skills and understanding of sales culture preferably acquired in the Financial Services Sector.
• Extensive supporting business development planning, documentation, and implementation.
• Demonstrated high level interpersonal and communication skills.
• Thorough knowledge of bank procedures, products, and services.
• Demonstrated staff management experience.
• Good planning, problem-solving & organizing skills.
• A strong desire to work in a team and deal with the challenge
• Computer literacy and English language proficiency

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Senior VIP Banking Officer

How to Apply:

Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to [email protected] or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.

More information, please kindly contact phone number: 081 666 597 / 081 666 535

Please visit our website: https://ftbbank.com/careers

Contact

Head Office Branch

HR Department