Position: Field Promoter/Salesman
Location: Kampong Cham, Kampong Thom, Kampong Chhnang, Preah Vihear, Kratie, Stung Traeng, Takeo, Kampot, and Banteay Meanchey province.
Schedule: Full-time
Salary: 350$-500$ based on experience.

Duties

• Promote the company’s pesticides and fertilizer products to retailers and end-users.
• Conduct field demonstrations of the pesticide and fertilizer products with end-users on their farms.
• Disseminate information (technical) of the pesticide products to end-users and retailers.
• Conduct forums or dialogue sessions with end user groups to promote the company’s pesticide products.
• Sell pesticide and fertilizer products to retailers and end-users / assist to make an order to retailers/end-users
• Conduct surveys/collect information of the market, competitions and other matters to assist the company to expand the business.

Requirements

• Ability to communicate in English (speaking and writing). Proficiency limited to simple conversation and writing. Candidate will be encouraged and supported to attend English proficiency classes if required and when hired. 
• Recognised qualification in agriculture/horticulture preferred but not essential if candidate has agricultural experiences gained from informal training or employment with agriculture-based companies such as plantations, farms or pesticides distributors.
• Knowledge of crops, plant pests and diseases, pesticides essential
• Have organisational skills such as ability to conduct demonstration of the company’s products to end users and to arrange for and conduct forums/dialogue sessions with end users
• Able to be to travel to provinces
• Fresh graduate is encouraged.

HOW TO APPLY

Interested candidates should send CV & Cover Letter with expected salary to:
Email: eric.shen@forwardagrocam.com / enieng.muth@forwardcamagrochem.com / job@forwardcamagrochem.com
Tel: 023 900 298 / 023 901 174 / 070 838 877
Address: No. F28 Grand Chroy Changva, Road # 6A, Sangkat Chroy Changva, Khan Chroy Changva, Phnom Penh, Cambodia.

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• Handle the customer question, complaints and billing with the highest degree of courtesy and professionalism.
• Offers alternative solutions where appropriate with the objective of retaining customer’s benefits.
• Handle work transactions in connection with activation of new customer accounts in BS2 system.
• Answers customer requests or inquiries concerning services, billing, claims, and reports problem areas.
• Responsible for improving customer retention through programs and service provided to the Customer.
• Make recommendations according to customer’s needs on features, accessories, and upgrades service plan.
• Respond to customers in a polite and courteous manner, especially in stressful situations.

Job Requirements:

• At least 1 years working experienced with related field.
• Language proficiency in English, Chinese speaking ability is an advantage,
• Good computer knowledge – MS Office.
• Experience with ISP/telecom/IT market is advantaged.
• Strong customer focus with experience with superior negotiation skills and billing skills.

How to Apply:For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: pot.nimol@ezecomcorp.com
• Tel: 078 295 281 / 099 555 007
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

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Loan Officer Job description:

v  Credit:

–     Finding potential customers who have loan demand

–     Evaluate Customer’s business, possibility of loan, draft credit/hypothec contract and do other involving works

v  Banking Service:

–     Introduce and advice bank products and services to existing and new customers as ATM Card (Visa Card …)/Payroll Account/mobile Internet Banking, transfer services … .

–     Finding potential customers demand saving money as: Fixed deposit/ Current Account according to policy, product of saving money of BIDC in each period;

Planning Officer Job Description:

–     Input daily exchange rate and NBC’s exchange rate in system;

–     Prepare a report on using fund (daily / monthly as required), submit to the Board of Management;

–     Make reports to NBC as required;

–     Implement transaction, management, and develop the relationship with Bank partners as assigned by Director.

–     Perform fund transfer transactions as request;

–     Contact transactions with bank partners or NBC as request.

–     Perform as administration, office work and internal affairs in the Department;

–     Perform other tasks as required by Management.

International Payment Officer Job Description:

–     Perform international money transfer transactions for all customers and other departments of HO BIDC;

–     Perform electrical review on Swift Alliance and check AML information for payments made by the branch;

–     Perform all trade finance transactions of the system;

–     Conducting electricity checking and comparison, checking transactions according to customer requirements, submitting preferential fees to customers, making monthly reports to NBC, reporting on customers

–     Perform other jobs as assigned by the Management.

Marketing Officer Job Description:        

– Contact external agencies, Media & Marketing to promote the Bank according to instruction of BOD/BOM;

– Manage Bank’s social media paid digital advertising

– Analyze the market, products and competitors to create solutions to increase sales & brand awareness for BIDC Bank.

–  Perform other jobs as assigned by Management.

Designer Job Description:

+ Create an implementation strategy that creates good practices for interior design works.

+ Design all promotion marketing material such as (billboard, banner, backdrop, x-stand, leaflet, poster, diary, etc.)

+ Design artwork for supporting website such as (Web Banner, Pop up, Icon, Calendar,…)

+ Perform other jobs as assigned by Management.

Internal Auditor Job Description:

–     Research, update documents, internal regulations, prepare data for inspection as assigned by management. Check operation activities at Divisions / Centers / Departments / Boards of Head Office and Subsidiaries of BIDC;

–     Compliance checks on key topics are identified from time to time

–     Summarizing the control inspection results for the assigned work, proposing to overcome shortcomings / errors detected in the inspection process;

–     Review internal document system to identify risks / inadequacies and propose / propose remedies;

–     Participate in making control inspection reports / reports as assigned by the inspection team leader;

–     Monitor and urge the units to overcome according to the recommendations;

–     Coordinate with relevant units to solve the system issues stated in the compliance control minutes / report;

–     Conduct daily checks and monitoring of staff’s compliance with the Bank’s Anti-Money Laundering Policies;

–      Perform other jobs as assigned by the Management.

Human Resource Officer Job Description:

–     Contact to work with the Ministry of Labor, employees related issues;

–     Implementing and supporting activities of recruitment, training, salary, performance management;

–     Storing employee records, drafting and completing documents related to job offer, labor contract, termination of labor contracts, rotation, and transfer according to the authority of the Branch;

–     Develop and plan annual staff training programs;

–     Perform other jobs as assigned by Management.

Appraisal Office Job Description :

–     Evaluate properties, include: real-estate (land, house, factory…), movable properties (car, machine & equipment…), discounted cash flow….

–     Create evaluation report

–     Appraise customer’s loan request, both Retail and Corporate banking.

–     Create loan report then submit to the approval authority level.

–    Provide tracking information about real estate market in Cambodia and report to manager.

IT Officer Job description:

–          Maintenance and customize  application software

–          Develop software, products and services on Core Banking System, e-banking : Internet Banking, Mobile Banking

–          Perform other assignments and participate the IT project with software team

Job Requirement for IT Officer:

–        Bachelor Degree in Computer Science (preferred)/Engineering.

–        Experience in programing (.Net, Java, …).

–        Understanding about the digital banking, Retail Business (transfer, e-wallet, payment system).

ATM Technical Officer Job Description:

–        ATM Support & Monitoring:

–        Monitor status of ATM (transactions, devices, availability of ATM journal, ATM receipts, ATM connection)

–        Check ATM error (if any) and change ATM journal, ATM receipt if empty.

–        Check and work with vendor during doing ATM fixing, maintenance

–        Support branches if they request to provide data of ATM journal or check system log for ATM error / fail transaction.

·         POS Operation & Support:

–        Check POS errors (if any) and send POS receipts to merchants (if receipts at merchant side are out of stock).

–        Check and work with vendor during doing POS’s application updating, maintenance or fixing errors.

–        Support branches if they request to check system log for POS error / fail transaction.

II. Education and Experience:

–     Year 2 or higher degree in Economics / Business Administration / Law / Accounting / Auditing / Information Technology / Business Management and Human Resource.

–     Priority for applicant who have experience of relevant experiences in Banking;

–     Good communication of English in speaking, writing & listening will be advantage.

–     Be honest, enthusiastic and can work under pressure;

–     Height: Male 1.65 cm and Female 1.55 cm upward and good appearance;

–     Computer literacy: Microsoft Office, Excel, etc.

III. Benefit for employee:

–          Competition salary (according to agreement)

–          13^th month salary and Bonus (up to 4 months’ salary) base on year-end result of BIDC

–          Uniform Allowance

–          Severance pay 5%

–          Annual Trip and Health Examination.

–          NSSF Insurance (health care, Employment Injury according to Cambodia Labor Law).HOW TO APPLY:Interested candidates are required to submit their applications attached with necessary documents/legal certificates by sending to e-mail address: nalin.p@bidc.com.kh/ mary.c@bidc.com.kh or directly walk into the Human Resources Department at the 7^th floor of Head Office Building.

Application will be accept: Monday – Friday From 08:30 AM – 05:00 PM except holidaysOnly qualified candidates will be considered and Early Apply will be considered first / only shortlisted candidates will be contacted. / Submitted Application is not returnable and BIDC has no responsibility to confirm any failed candidate.

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• Increase HR value by fully understand working processes and procedures of accounted functions and provide HR insight;
• Conduct HR analysis and suggest HR strategy;
• Work closely with line functions and employees to improve work relationships, build morality in the workplace, increase productivity and retention;
• Communicate and emphasis HR policies/procedures to employees
• Support accounted for functions by handling employee relation issue and address grievances;
• Working closely with line functions on strategic workforce planning and align with Talent Acquisition to ensure all requested headcount are filled as plan;
• Support Learning & Development section to identify competency of job role and define a capability gap for employees’ working efficiency and effectiveness;
• Align with line functions and L&D to propose training & development program based on a gap identified and need to be analyzed;
• Work closely with line functions to ensure performance guideline and processed are fully implemented;
• Guide management on disciplinary action (including termination) with the investigation (interview, collect evident, consult legal;
• Perform other related duties as assigned supervisor

Job Requirement:

• Bachelor/Master’s degree in Human Resources Manager or related field.
• 3 to 5 years of experience in human resources management
• Good communication in the English language both writing & speaking
• Good knowledge of HR operation & disciplines, such as talent acquisition, Talent development & Learning, employee retention, labor relations, Compensation manager
• Good people management & analytic
• Strong problem solving, critical thinking, coaching & mentoring
• Good people and analytical skills
• Computer literacy (pivot, V-look up, PowerPoint design etc.)
• Strong presentation and report-writing skills in English and Khmer
• Strong leadership skills and interpersonal skills
• Strong analytical and logical thinking skills
• Strong attention to detail and creative problem-solving skills
• Ability to think creatively and innovatively
• Willing  to work under pressure

Note: Only shortisted candidate is contacted for interview.

Apply here

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Job Description

• Promote Amret products and brand name among targeted communities and potential clients for IC, SME loans and savings products in assigned operating area with a view to delivering clear, transparent and accurate information to each client
• Provide clients in target areas with financial planning and consultation on IC, SME loans and savings products to ensure quality payments and savings plans
• Understand and apply credit policies and processes including analysis of client business risk and environmental and social risk to achieve quantity and quality objectives
• Check loan repayment schedule daily to ensure reimbursements are on time and problems promptly solved
• Follow up disbursements to make sure that the status of clients is updated and any problems promptly solved
• Provide services to clients based on good communication and ethical behavior
• Build and maintain good relationships with clients, local authorities and related networks
• Provide on-the-job training, coaching and support on loan implementation procedures and effective client relationships to ensure that newly assigned Credit Officers have a good understanding of loan policies and processes
• File documents and cash clearance records to ensure that daily transactions comply with credit, treasury and internal control policies and procedures.

Job Requirements

• Degree in banking, finance, marketing or related field;
• Experience in banking or MFI industry at least 1 years in sales and 1 year as credit officer;
• Good verbal and written communication in both Khmer and English;
• Good computer literacy.
• High commitment and able to work under pressure.

Apply for this job

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Job Description

S/he is responsible for the processing of handling disputes, reversal transaction, investigation of fact findings to align legal and regulatory requirements as well as internal rules which is applied for general dispute in frontline operations. The Dispute Resolution Specialist will work closely with customers (sender/depositor and receiver) and other personnel at all levels to resolve disputes within committed timeframe.

Location

• Head Office, Phnom Penh (1 post).

Job Description

• Receiving disputes from customers via Contact Center, Branch, NBC and/or other interactive channels.
• Conciliating disputes between service providers and consumers to help them find resolutions.
• Managing and allocating the dispute(s) to right & dedicated teams (sections).
• Identifying key issues arising from a dispute, and gathering and analyzing relevant information.
• Undertaking formal investigations.
• Using bank system and knowledge, actively investigate customer complaints in a timely and effective manner.
• Following up with internal relevant teams.
• Contacting customers to inform them about the dispute resolution cycle, and asking for information and supporting documents.
• Reporting immediately on any urgent case(s) which is required to be fixed to comply with bank operation and policy and fulfill customers’ needs.
• Ensuring that all disputes are received and acknowledged by the complaint owner and keep complainant (complaint raiser) the progress of resolution.
• Highly securing the customer’s confidentiality.
• Preparing reports and other assigned tasks.

Skill and Requirement

• Excellent communication skills in English and Khmer (verbal and written) and can speaking Chinese is a plus.
• Interpersonal skills with the ability to influence outcomes.
• Knowledge of information technology.
• Attention to details and critical thinking skills.
• Skills in supporting business development planning, documentation and implementation.
• High level analytical skills with the ability to think literally and the flexibility to be able to work in an environment of change.
• Teamworking spirit and able to work independently.
• Previous banking experience and handling customer’s dispute is a plus.

How to apply

Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4×6) through recruitment@ababank.com.

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Qualifications
 Bachelor’s degree in Business Administration, Finance and Banking, or related degrees
 At least 2 years of working experience in loan disbursement with a huge amount of outstanding
loan
 Be welcoming, friendly, patient and willing to work at fields

To Apply
 Interested candidates are encouraged to apply via job@sathapana.com.kh
 For more information, please contact us at 023/ 081 999 010/ 096 257 9666 or go to
https://www.sathapana.com.kh/careers/job-opportunity/

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