The post Infrastructure Officer appeared first on KB Cambodia.

In Starbucks, we embrace diversity to create a place where each of our partners can be ourselves.  We always treat each other with respect and dignity. If you’re looking for another working experience with challenging role, you may find yourself a career in Starbucks. It’s not just a job; it’s our passion which inspire your life.

Openings for posting

Senior IT Infrastructure Specialist
Budget range: open to discuss
Date of join:

This job contributes to the Company success by assisting the IT Manager to maintain and enhance the company operation systems covering the office and all stores in Cambodia.  Models and acts in accordance with the group’s guiding principles.

Role and responsibility:
Responsibilities and essential job functions include but are not limited to the following:

• Setup data backup & restoration test planning to make sure for disaster recovery capability of IT system and ERP server farm.
• Setup preventive maintenance plan for IT system and ERP server farm.
• Preventive maintenance and administer on core IT system and ERP server farm, plus monitor ERP server health and performance.
• Perform monthly basis for ERP database re-index and provide recommendation on ERP server farm enhancement if needed.
• Implement, coordinate and support on new infrastructure enhancement project.
• Primary contact on infrastructure system for vendor and facilitate system enhancement/requirement with local/oversea vendor.
• Provide system support to core users/vendor on IT Infrastructure.
• Troubleshoot functionality on IT system with proper guideline and documentation record.
• Coordinate between business owner and vendor on infrastructure enhancement project.
• Facilitate on resource planning, scope of work defining and budgeting for infrastructure development milestone.
• Provide training on new deployment of using IT infrastructure system.
• Facilitate in end user policy revision on using IT infrastructure.
• Manage documentation on any changing of IT infrastructure in proper manner for each specific revised version.
• Prepare IT infrastructure diagram and maintain it with each specific updated version.

Requirement:

• Degree in Computer Science or equivalent.
• 5 yrs. hands-on experience in IT system and infrastructure management.
• Experience with SolarWinds monitoring system.
• Solid experience in windows server implementation and configuration.
• Capability and full experience in server administration.
• Ability to manage complex server farm environment with proper maintenance.
• Strong on virtualization system environment.
• Strong on backup solution system for IT infrastructure.
• Fairly experience with SQL server and database environment.
• Fairly understanding of IT system security.
• Able to work at night-time for ERP system maintenance occasions.

IT Intern Job Descriptions

• Installing and configuring computer hardware, software, system, network, printer & scanner
• Troubleshooting user issue
• maintenance and monitor computer network and system
• Understanding LAN, WAN, & WIFI Unify network
• Understanding remote desktop and remote support tool
• Basic understanding of switching/routing on Cisco device
• Knowledge of Windows 10 clients, Windows server 2012 and above
• Basic understanding of SQL server 2014 or above
• Good communication skill

We offer you a career with Starbucks, a great working environment, a rewarding package, systematic training programs and employee benefits.

HOW TO APPLY

Interest applicants please send your application and resume including your current and expected salary to the Partner (Human) Resources Department via email to borachun@coffee-concepts.com.kh

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes.  Only short-listed candidates will be invited for interview. 

Contact Person: Partner (Human) Resources Department
Email: borachun@coffee-concepts.com.kh
Website: www.starbucks.com.kh
Address: No. 7.06,7.07,7.08,7/F, #22 (Heng Asia – Than’s Corp building) St.Mao Tse Toung Sangkat Boeng Trobek, Khan Chamkarmon, Phnom Penh, Cambodia.

The post Senior IT Infrastructure Specialist, IT Intern appeared first on KB Cambodia.

Network Rollout Engineer (Site Acquisition) is to lead and manage all related acquisition tasks with a high negotiation skill to persuade developer in agreement, able to expand necessary network footprint into existing or new development areas to improve Smart’s top notch users’ experiences.

• Acquire new development of both mobile and fix network footprint inside the existing or new development area – not limited to Residential Building, Condo, etc.
• Liaise with internal and external teams for all relevant contracts and/or MoU reviewal, finalization and sign-off.
• Monitor the progress of forecast development plan of each developers and right time come up proposed technical solutions.
• Perform / attend a regular meeting with all developers to monitor progress of their development to align with new built sites rollout.
• To provide and manage 24/7 operations including emergency call-out and non-office hour support.

Job requirements

• Bachelor’s degree in IT or Telecom, Sale & Marketing skill are a surplus.
• 3+ years working experience in the telecommunications field familiar with Wireless Network, Transmission include Fiber Rollout (IP / IT / 3G / 4G / 5G )
• 2+ years working experiences as site acquisition in telecom rollout

Apply Here: https://www.smart.com.kh/careers/network-rollout-engineer/

The post Network Rollout Engineer appeared first on KB Cambodia.

❖Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. 
❖Accommodates client disabilities by recommending devices and techniques. 
❖Maintains client confidence and protects operations by keeping information confidential. 
❖Contributes to team effort by accomplishing related results as needed. 
❖Provide support, including procedural documentation and relevant reports. 
❖Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. 
❖Rapidly establish a good working relationship with customers and other professionals, such as software developers 
❖Conduct electrical safety checks on computer equipment. 
❖Other tasks from manager

Requirement:  

❖At least 2 or 3-year experience. 
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution 
❖Problem solving skills and strong customer focus 
❖Good communication in Khmer and English

The post Technical Support, ( Khmer / English / Chinese ). Battambang Province appeared first on KB Cambodia.

• Design leading storage and cloud products to meet customer’s business requirements
• Demonstrate a broad knowledge of products relating to latest cloud platforms.
• Produce technical proposal documentation to articulate the business and technical benefits of the solutions being proposed.
• Produce accurate bills of materials to support the technical designs including hardware, software and licensing.
• Produce (in conjunction with Project Management) Scope of Work documentation and Resource Schedules for each design and project.
• Apply technical knowledge and customer insights to create a modern cloud product roadmap and design solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources, and infusing key infrastructure technologies
• Have a good relationship with key customers, cloud service providers and internal (Ezecom) stakeholders.
• Be a Cloud Service Platform evangelist with customers, partners, and external communities.
• Maintain and advance deep technical skills and knowledge, keeping up to date with Cloud Service Technology and the relating digital eras.
• Ensure to complete any required product certification required to be compliant by partners
• Conduct end-to-end project implementations for customers with the support of Pre-Sales and IT support
• Conduct extensive product trainings for customers
• Conduct regular in-house training sessions for sales and marketing teams for new cloud products and for existing products.

Requirements:

• Bachelor’s degree in IT or Engineering or equivalent
• M365, Amazon Web Services (AWS) or Microsoft Azure Certifications.
• Knowledge of Modern Workplace technology platforms and services including Active Directory, Azure AD, Microsoft 365 (Office 365, Power platforms, Windows 10 and Enterprise Mobility + Security)
• Familiar with a variety of private, hybrid or public cloud technologies Such as Azure, AWS, VCF, Oracle cloud, Google cloud, OpenStack, etc… including XaaS
• Deep understanding of Cloud Computing Technologies, business drivers and emerging computing trends.
• Basic understanding of virtualization infrastructure such as Microsoft Hyper-V, VMware, VCF would be an advantage
• Good Presentation skills with an ability to equally talk/ present to an engineer as well as a CXO and still get appropriate messages across
• Excellent communication skills in English
• Experience in managing multiple project timelines simultaneously.
• Strong problem-solving skills, analytical assessment, and technical literacy

Working Conditions & Benefits:

• 5 Working Day/Week (from Mon-Friday) – Two days off per work
• Official Working Hour (8:00AM – 5:30PM); 12:00PM – 1:30PM Lunch Break
• Full Public Holiday, based on the Labor Law
• OT
• Insurances
• Annual Bonus
• Annual Salary Increment
• Staff Internet Package Allowance
• Continuous Training & Career Development
• Study Support Package
• LinkedIn Learning
• Others

Apply Now: For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: careers@ezecomcorp.com
• Tel: 078 295 281 | 099 555 007
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

The post Senior Executive, Cloud Services appeared first on KB Cambodia.

• Day-to-day operation, administration and maintenance of BS/OS systems
• Provide front line support to users creating BSS tickets
• Resolve tier one BSS/ OSS application cases
• Coordinate with other IT and Technical teams on Tier 2 & 3 case resolution
• Support end user BSS/ OSS application training material development and delivery
• Provide end user training and execute business system information sharing and training sessions.
• Provide monthly case reporting to management.
• Support Network Operation Centre on 24/7standby basis to conduct system fault investigation, resolution and the necessary escalation
• Perform system tuning, health check, alarm check, and verification checks to ensure optimal system performance and continuous uptime
• Prepare and implement SOPs so as to ensure efficient fault management

Job Requirements and Qualifications:

• 1+ years of experience in a similar capacity. Experience in ISP/ Telco
• Diploma/ Certificate in computer science/ IT
• Knowledge in ISP related systems troubleshooting
• Maintains honest and open relationships with end users.
• Completes tasks effectively and efficiently, strives to complete tasks within users’ needs.
• Able to problem solve to resolve end users challenges and/or project requirements.
• Self-learner and starter, eager to learn new application features and functionalities.

How to Apply:For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: careers@ezecomcorp.com
• Tel: 099 555 007, 078 295 281
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

The post BSS/OSS Support appeared first on KB Cambodia.

• Promote and achieve revenue and sales targets within the designated sector/territory;
• Develops and implements agreed upon sale plan which will meet both personal and business goals of expanding customer base in the marketing area;
• Works with the senior sales officer, customer service and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision;
• Maintain and develop relationships with existing customers via direct visit, telephone calls, emails;
• Negotiate the terms of agreement and close sales; gather market and customer information;
• Negotiate variations in price, delivery and specifications with senior sales office, sales manager; advise on forthcoming product developments and discuss special promotions;
• Gain a clear understanding of customers’ businesses and requirements;
• Make accurate, rapid cost calculations, and providing customers with quotations;
• Monitor and report market activities and industry trends;
• Any other related tasks as assigned by Line Manager.

Job Requirements and Qualifications: 

• Bachelor’s degree in marketing, IT, or related field;
• Sales experience in ISP, IT or other related industries;
• Customer-service oriented;
• Good command of English – speaking and writing;
• Computer literacy – MS Office, Internet & E-mail;

How to Apply: For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: careers@ezecomcorp.com
• Tel: 099 555 007, 078 295 281
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

The post Officer, Enterprise Sales appeared first on KB Cambodia.

Job Responsibilities and Duties:

• Create a well-informed cloud strategy for the Ezecom operation 
• Regularly evaluate cloud applications, hardware, and software. 
• Develop and organize cloud systems. 
• Work closely with the development team to monitor the applications’ security posture 
• Respond to technical issues in a professional and timely manner. 
• Offer guidance in infrastructure movement techniques including bulk application transfers into the cloud. 
• Identify the top cloud architecture solutions to successfully meet the strategic needs of the company and potential customers. 
• Interface with development teams and infrastructure teams to drive issue resolution. 
• Work with the product development team to identify and qualify business opportunities, design solutions, identify key customer technical objections and develop the strategy to resolve technical blockers. 
• Own the technical relationship with cloud customers, including managing product and solution briefings, responding to RFPs, proof-of-concept work, and the coordination of additional technical resources. 

Job Requirements and Qualifications:

• Experience serving in the capacity of a solutions engineer in a cloud computing environment or equivalent experience in a customer-facing role  
• Experience with SaaS, PaaS, and IaaS technologies and Enterprise-grade solutions Cloud industry knowledge.  
• Experience with scoping and designing Cloud Management Platform solutions and integrations such as identity and billing integrations 
• Experience presenting and delivering technical sales pitches. 
• Design of end-to-end cloud architectures and design of applications and infrastructure and models for large applications to ensure they are cloud ready and cloud native 
• Hands on experience working with Cloud technologies, services and cloud migration in AWS or Azure 
• Experience with Containerized Technologies like Docker/ Kubernetes 
• Proven ability to assess and recommend architectures, technologies, and vendors, with an understanding of multiple options for architectures 
• Experienced and technically proficient with: Python, Ansible, Terraform, Java/C#/Node Js 
• Experience with SQL and No-SQL Databases 
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space. 
• A great communicator and collaborator in both technical and non-technical contexts 

How to Apply:For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

• E-mail: careers@ezecomcorp.com
• Tel: 099 555 007, 078 295 281
• Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh

The post Cloud Solutions Architect appeared first on KB Cambodia.

Digital Marketing:
• Devising strategies to drive online traffic to the company website & FB
• Tracking conversion rates and making improvements to the website & FB
• Developing and managing digital marketing campaigns
• Utilizing a range of techniques including paid search, SEO and PPC.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise brand awareness.
• Managing the redesign of the company website.
• Improving the usability, design, content and conversion of the company website
• Responsibility for planning and budgetary control of all digital marketing
• Review new technologies and keep the company at the forefront of developments in digital marketing

Job Requirements and Qualifications:
• Business or marketing-related degree or equivalent professional qualification
• Background in journalist is encouraged
• Extensive experience of working at a senior level in a Public Relations, media or communications role
• Excellent verbal and written communication skills with experience of producing press releases, copywriting and delivering presentations
• Experience of developing, implementing and delivering communication strategies
• Experience of organizing corporate events
• Good IT skills with specific experience of using a range of social media platforms
• Experience of building and maintaining strong links with the media
• Effective and confident manner when being interviewed on camera/radio/face to face
• Ability to develop relationships with a wider range of stakeholders including high net worth individuals
• Experience of advising a senior management team and/or board of directors
• Strong leadership skills with ability to act as a brand ambassador
• A passion for social business
• Highly self-motivated, with the ability to work autonomously
• Experience of managing employees
• Experience of managing budgets

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to Candidate Experience Team at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences.

Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
• E-mail : careers@ezecomcorp.com
• Tel : 099 555 007, 012 287 004

The post Senior Manager, PR & Digital Communications appeared first on KB Cambodia.

Job Requirements and Qualifications:
• Proven working experience in marketing, social media or related field;
• Excellent consulting, writing both English & Khmer;
• Demonstrable social networking experience;
• Knowledge of Online marketing and good understanding of major marketing channels;
• Communication, marketing, business, Public relations are encouraged
• Business or marketing-related degree or equivalent professional qualification
• Experience in all aspects of developing and maintaining marketing strategies
• Relevant product and industry knowledge is a plus.
• Initiative and creativity

nterested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to Candidate Experience Team at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences.

Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
• E-mail : careers@ezecomcorp.com
• Tel : 099 555 007, 012 287 004

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